In today’s knowledge-based economy, what you earn depends on what you learn.

Consumer Alliance [CRESPA™]

The Consumer Real Estate Settlement Protection Alliance [CRESPA™] is an alliance of “Main Street” settlement services providers — title insurance agents, attorneys, loan originators, real estate agents and brokers — who conduct business in allegiance with Five Star Best Practices:

  • Regulatory Compliance
  • Professional Ethics
  • Extreme Customer Care
  • Intra-Industry Cooperation
  • Commitment to Personal Excellence

CRESPA™ Members own or work for small [some would say “micro”] businesses operating in “national neighborhoods” throughout the United States. Many lost their jobs and/or shuttered the doors of their local community businesses during the recession… at the same time Wall Street providers, considered “too big to fail” were bailed out by taxpayers.

Shared knowledge enables people to take a risk to expand an idea and to venture to a new horizon.

Five Star Best Practices — CRESPA™ Members

  1. Regulatory Compliance
    CRESPA™ Members support enhanced regulatory enforcement that protects consumers –even when left to shoulder the bulk of the economic impact of implementing and supporting new and/or revised industry regulations.
  2. Professional Ethics
    CRESPA™ Members go beyond complying with the letter of the law; they wholeheartedly embrace the spirit of the law. They do the right thing because it is the right thing to do. Professional ethics emanate from personal values such as honesty, integrity, equity and fairness. CRESPA™ Members know that character is what one does when no one else is looking.
  3. Extreme Customer Care
    CRESPA™ Members understand that, if consumers pursuing the American Dream of homeownership are to be protected in the future, Main Street providers must repopulate our national neighborhoods and, collectively, work together to ensure that consumers are well informed and transactionally supported by honest, ethical business professionals.
  4. Intra-Industry Cooperation
    CRESPA™ Members understand the importance of working with other settlement services providers, so as to provide consumers a simple, seamless settlement experience. CRESPA™ promotes an all-inclusive membership of Main Street [small business] title insurance agents, attorneys, loan originators, real estate agents and brokers in addition to community banks, credit unions, and state-based and small regional title insurers.
  5. Commitment to Personal Excellence
    CRESPA™ Members understand that education is the cornerstone of personal and professional excellence. As such, they are lifelong learners. CRESPA™ Members are required to complete a series of CRESPA™ sponsored regulatory compliance and professional ethics courses which are designed to ensure that Members are, literally, on-the-same-page with respect to their overall understanding and implementation of new and revised industry laws and regulations, regardless of their specific industry focus.