Knowledge is the antidote to fear.

Help

Content Questions?

If you have a question about the material presented in a particular course, please contact the school administrator.

Technical FAQ

I’m having difficulty signing in, or my sessions are timing out so that I have to sign-in before viewing each presentation in a course.

Your browser’s security settings may be preventing the site from working properly. This is usually resolved by updating your pop-up blocker’s exception list and your browser’s list of Trusted Sites. In Internet Explorer…

  1. Click Tools > Pop-up Blocker > Pop-up Blocker Settings.
  2. Add *.wh1.net and *.kooglergroup.com to the list of allowed sites.
  3. Click Close.
  4. Click Tools > Internet Options.
  5. Click the Security tab.
  6. Click the Trusted Sites icon.
  7. Click Sites.
  8. Uncheck the https box and add *.wh1.net and *.kooglergroup.com to the list of websites.
  9. Click Close.
  10. Make sure automatic refresh is allowed. If the Default level button is enabled, click it; otherwise…
    1. Click Custom level.
    2. In the list, find Allow META REFRESH.
    3. Click Enable.
  11. Click OK to close the dialog boxes.
  12. Close Internet Explorer and reopen.

If this procedure does not resolve your technical issue, please contact the technical support department. Be sure to include the order number you received upon purchasing the course (for example, “W01234567890123”).